FAQs
1. What does my purchase support?
A portion of every sale goes directly to cancer research and patient care. Every item you buy helps make a meaningful impact.
2. Are your products true to size?
Yes! Our apparel is designed for a comfortable, true-to-size fit. For a looser, oversized look, we recommend sizing up.
3. What materials are used?
We use high-quality, durable fabrics to ensure your hoodie, tee, or long sleeve is soft, comfortable, and long-lasting.
4. How long does shipping take?
Orders typically ship within 3–5 business days.
5. How much is shipping?
Shipping costs are calculated at checkout based on your location. We strive to keep costs fair while ensuring fast, secure delivery.
6. Can I return or exchange my order?
Yes! We offer hassle-free returns within 14 days. If you’re not satisfied, contact us, and we’ll guide you through the process.
7. How do I contact customer support?
Our team is here for you 24/7. Email us anytime at irockdesignstx@gmail.com, and we’ll respond as quickly as possible.
8. Are your products ethically made?
Yes. We focus on premium-quality, responsibly made apparel. Each piece is designed with care and purpose.
9. Can I buy in bulk or for a fundraiser?
Absolutely! For bulk orders or special fundraiser requests, contact us at irockdesignstx@gmail.com, and we’ll work with you to make it happen.
10. How do I know my order is secure?
All payments on our store are 100% secure, encrypted, and safe. You can shop with confidence knowing your information is protected.